ALL SEASONS PROPERTY MANAGEMENT POLICIES AND PROCEDURES

We are pleased that you have chosen Mt Hood Cabins for All Seasons for your vacation.

By renting a vacation home through All Seasons Property Management, you agree to the following terms:

Check-in is between 4 - 6 PM . You will pick up the keys to your vacation rental at our office located at 23804 E Greenwood Ave, Welches OR 97067. Directions to our office are on the website. We are located on the corner of Hwy 26 and Greenwood Ave , between The Rendezvous Center and The Shack, across the highway from the Fly Fishing Shop. You will receive directions to your vacation rental and keys at check-in. We can make arrangements for late arrivals. You will need photo ID. If you have arranged a late check in, ID must be faxed to us before we will leave keys.

Check-out is 11 AM . Keys must be returned to the office upon departure by 12PM . You will be charged $35.00 for non-returned or lost keys. All Seasons Property Management will provide you with a professionally cleaned and well-maintained vacation property. You will be welcomed by a clean home with an initial supply of firewood, bath tissue, paper towels, dish and hand soap. We expect you will follow the instructions posted and leave the home in a similar fashion to the way you found it. You will be charged $25.00 per hour for excessive cleaning or moving furniture.

All of our vacation homes have:

  • All linens and towels for the number of people on your reservation
  • Fully equipped kitchens, including pots and pans and some spices
  • TV’s, DVD, Satellite or cable
  • We provide enough firewood for a 2 – 3 hour fire in the fireplace or wood stove for each night of your visit. You may purchase additional firewood at the local markets. We do not provide wood for outdoor fires.
  • There is a block on long distance on most of the rental phones. You will need your cell phone to make long distance phone calls. We have a large calling area and all of Portland is toll free.

Please read and follow the instructions regarding use of the hot tub. DO NOT ADJUST ANYTHING ON THE HOT TUB EXCEPT JETS AND LIGHTS. YOU WILL BE CHARGED FOR ANY MALFUNCTIONS CAUSED BY YOUR ADJUSTMENTS. There is a minimum $75 charge if we have to clean and drain the tub after your visit because of not following instructions and the proper use of chemicals.

Camping in RV’s, campers, trailers or tents is not permitted on the grounds of the vacation rental. If members of your group would like to camp, there are several options available.

There is much wildlife in the mountains. Be sure not to leave any food out and to clean BBQ grills after each use. Make sure garbage can lids are on tightly, or the bears, neighborhood dogs and raccoons will be visiting. Barbecues are not always available in the winter months.

WE DO NOT ALLOW SMOKING IN OUR RENTALS. You will be charged $150.00 if this rule is not followed.

Some of our homes allow pets and a pet addendum must be signed if you are bringing your furry one. A one-time $30.00 fee will be charged for each pet.

Trip Cancellation Insurance pays for non-refundable payments and certain costs if your trip must be cancelled or interrupted for catastrophic reasons. For more details or the purchase of Trip Insurance or cancellation of insurance please call CSA at 800-554-9839.

Reservation & Payment Policies

Rates are determined by your particular vacation rental, the greatest number of people who will be staying in the house during your visit, the number of nights rented and the season. Children seven years and younger stay for free, a maximum of two per reservation. Rates do not include State and County Room Tax.

  • A 6% charge is incurred on any added charges such as: moves, refunds or damages.
  • Linens needed for last-minute additional guests will be delivered for a $20.00 fee.
  • A Processing Feeof $30.00 is charged per individual reservation and is non refundable from date of initial booking.
  • Full Payment is due 30 days prior to arrival . There are no refunds for changes or cancellations made less than 30 days prior to arrival. All holiday reservations (Dec 19th thru Jan 6th) are due by October 1st prior to the holiday.
  • A current Visa or Master Card or a security deposit will be retained until after departure and may be used to cover the cost of: additional rent for people not originally listed on the reservation, damages, replacement of missing or broken items, cleaning beyond normal expectations, hot tub maintenance or draining due to your visit, or any other charges incurred by the renter.
  • Keys will not be issued without a confirmation letter/ contract signed by the person whose name is on the reservation.
  • All Seasons Property Managementis not responsible for lost or stolen items. There will be a $25 handling fee plus shipping for any items left behind that All Seasons is requested to return. We will hold forgotten items for 30 days and then donate to a local charity.

Rental Policies

  • We do not allow parties of any kind, weddings or other special events at most of our rentals. There is an additional fee charged to have special events in the few properties that do allow them. We reserve the right to deny occupancy to any group who has an unauthorized party or event at the rental home. There will be no refunds for unauthorized events.
  • No ATVs, motorbikes or snowmobiles on premises.
  • We do not rent to people less than 21 years of age.
  • We do not allow pets in non-pet friendly homes and you will be evicted for non-compliance with this policy. No cats are allowed in any homes.
  • The renter agrees to use the property in the manner of which it is intended. The renter will not bother neighbors. In respect to neighbors, we request quiet time between 10 PM – 8 AM. Be very aware of this when using the hot tub.
  • The renter will not have more people stay overnight, other than those listed on the reservation.
  • The renter is responsible for notifying rental agent of any malfunctions of anything in the vacation rental property immediately so needed repairs can be done. No money will be refunded at the end of your visit, if we have not been informed of the problem and given a chance to correct it.
  • The renter shall pay any and all legal fees to the owner and agent if any action or suit shall be brought about by the owner or agent for the recovery of rent due, reimbursement of damages, cleaning or other expenses incurred by the renter if they are found liable in a court of law.
  • All Seasons Property Management shall have the right at any and all times to enter and inspect the premises.
  • All Seasons Property Management reserves the right to evict at any time any guest who is not in compliance with the above stated policies. There will be no refunds due to eviction due to non-compliance with our policies.
  • We will not be held responsible for power outages, severe weather or road conditions, personal differences or emergencies and no refunds will be issued in these cases. We will be happy to reschedule you if possible.

We want your stay to be a safe and memorable one!

23804 E Greenwood Ave, Welches, OR 97067
503.622.1142 Toll Free 866.622.1142
FAX 503.622.4230 rent@mthoodrent.com
Office Hrs 9AM-6PM M-f, 11AM-6PM Sat&Sun
All Text & Graphics © All Seasons Property Management 2010